Clean and Safe. The name says it all.

When you’re in Downtown Cleveland, a clean and secure environment makes all the difference to living, working, shopping, and visiting. That’s why in 2006, the Downtown Cleveland Alliance launched the Clean and Safe program, funded by the newly formed Special Improvement District. Working from our central Operations Center with full communications capabilities, dozens of cross-trained team members work shifts spanning 18 hours a day to create a cleaner, safer, better environment for everyone downtown. You’ll find them adding their services to downtown special events, too.
Street clean-up, graffiti removal, weed abatement? There’s a difference you can see. Looking for directions? Just ask. Need assistance? Speak up. Want an after-hours escort? No problem.

Hospitality: it’s all part of the job.

Our Clean and Safe ambassadors spend most of their time providing hospitality services. They’re trained to help with information on hotels, restaurants, attractions, events, conventions, and parking locations and costs. They’re also knowledgeable about local ordinances such as panhandling, loitering and solicitation and are in contact with Peace Officers if a situation requires action.